Here s a clear and professional Return Policy for our handcrafted leather footwear designed to balance customer trust with business protection.

• Products can be returned within 14 days of delivery.
• Items must be unused, unworn, and in original packaging with tags intact.
• Proof of purchase (order confirmation or invoice) is required.

• Shoes that show signs of wear, damage, or alteration.
• Customized or discounted items (unless defective).

• Exchanges are allowed for size or color variations, subject to stock availability.
• If the requested size/color is unavailable, a refund will be issued.

• Refunds will be processed within 7 10 business days after inspection.
• Refunds are issued to the original payment method only.
• Shipping charges are non-refundable unless the item was defective or incorrect.

• If you receive a defective or incorrect product, contact us within 48 hours of delivery.
• We will arrange a free replacement or full refund.

1. Contact our support team via email or phone with your order details.
2. Pack the shoes securely in the original box.
3. Ship the item to the provided return address.
4. Once received and inspected, we ll notify you about your refund/exchange status.

Here s a professional Refund Policy for our handcrafted leather footwear customer-friendly while protecting the business.

• Refunds are available within 14 days of delivery.
• Shoes must be unused, unworn, and in original packaging with all tags intact.
• Proof of purchase (order confirmation or invoice) is required.

1. Contact our support team with your order details.
2. Return the product securely in its original box.
3. Once inspected and approved, we will initiate the refund.

• Refunds are processed within 7 10 business days after we receive and inspect the item.
• Refunds will be credited to the original payment method only.

• Original shipping charges are non-refundable, unless the item was defective or incorrect.
• Return shipping costs are the responsibility of the customer, except in cases of defective or wrong items.

• If you receive a defective or incorrect product, notify us within 48 hours of delivery.
• We will arrange a free replacement or issue a full refund.

Clear shipping expectations for our handcrafted leather footwear.

• Orders are processed within 1 2 business days after payment confirmation.
• Customized or special orders may take longer; customers will be notified.

• We partner with trusted courier services to ensure safe and timely delivery.
• Standard shipping: 5 7 business days.

• Basic flat shipping charges will be confirmed at checkout.

• Once shipped, you will receive a tracking number via email/SMS.
• You can track your order directly on our courier partner s website.

• We will keep you updated with tracking information via email/SMS.